Terms of Purchase
Company Information
This website and online store is operated by Alfredsson Media AB, a company registered in Sweden.
Company name: Alfredsson Media AB
Organisation number: 559442-7188
Registered address: Granatgatan 36, 554 53 Jönköping, Sweden
Order Confirmation
After placing your order, you’ll receive a confirmation email with your purchase and delivery details. Please contact us if anything needs correcting.
Delivery
Our standard delivery time is 5–12 business days, including processing. Tracking details will be emailed when your order ships. If your package takes longer than expected, contact us for assistance.
Customs & Import Fees
You are responsible for customs duties, import VAT and clearance fees payable by you under your country’s regulations, unless collected at checkout. These charges are set by local authorities or carriers and are outside our control.
Pricing
Your order total and shipping charges are shown at checkout. We reserve the right to change prices at any time without prior notice. Changes do not affect orders already placed.
Product Information
Please review the product description and sizing before purchasing. Product colours may vary slightly depending on your screen and lighting.
Cookies
Our website uses cookies for store functionality and to improve your experience. You can manage your choices through our cookie settings. Further information is available in our Cookie Policy.
Contact
For assistance, email ecom1697@gmail.com. We aim to reply within 24 hours on business days.
Return Policy
To request a return, contact us within 14 days of receiving your order. Send the items back within 14 days of notifying us.
Items must be unused, apart from necessary inspection. Please return them in their original packaging with all accessories. These conditions apply subject to any mandatory rights you have.
Please note: all returns must be sent to Sweden at the following address:
Alfredsson Media AB
Granatgatan 36
554 53 Jönköping
Sweden
You are responsible for return shipping and any import, export, customs or clearance charges required to return the package to Sweden, except where applicable law requires us to cover them.
Personal Data
We use your information to process orders, arrange delivery and provide support. Relevant details are shared with payment, fulfilment and shipping providers.
See our Privacy Policy for information about how we process, store and share your data, and your rights.
Data Processing & Storage
Order and contact information is retained for as long as necessary to provide our services and meet legal obligations.
Data Sharing
Relevant information is shared with payment providers, fulfilment partners and delivery companies to process and deliver your order.
Right of Withdrawal & Refunds
You may notify us that you wish to withdraw from your purchase within 14 days of delivery.
Refunds are made to your original payment method within 14 days of your notice. We may wait until the return arrives or you provide proof of dispatch. Standard outbound shipping is refunded when the entire order is returned. Deductions for handling beyond necessary inspection may apply where permitted by law.
Product Use & Safety
Use the product according to the supplied instructions and check its fit before each activity. Sports carry risks, and no product guarantees protection against injury or replaces other necessary safety equipment.
Skin Contact & Care
Follow the product instructions regarding placement, skin contact and cleaning. Discontinue use if irritation or discomfort occurs.
Nothing in these terms excludes mandatory consumer rights or liability that cannot legally be excluded.